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Comfort Systems USA National Accounts, LLC

Comfortable Office Workflow

The accounting office for a national heating and cooling company utilizes DocuWare to streamline both receivable invoice creation and distribution, as well as payable and payroll processes resulting in transparent efficient work processes that improve customer service and cash flow.

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“DocuWare has been a key factor in helping us to better meet the accounting needs of our customers the last couple years. Since implementing our Accounts Payable workflow, our accounting team has decreased the average time to process a batch of invoices from a little over a day to less than one hour. This increase in productivity allows us to both pay our vendors and bill our customers more quickly. All of these new efficiencies are helping us to grow in a healthy way.”

Julie Priest
Controller for Comfort Systems USA National Accounts, LLC

Company Info

Country: 
USA
Industry: 
Service Provider
Application: 
Accounts Payable / Accounts Receivable
Add-on Module: 
Autoindex

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Town of Henrietta

Big Cost Savings for Small Town

The Town of Henrietta implemented DocuWare and saw a Return on Investment in close to a year, based on hard cost savings alone. They eliminated over $20,000 a year in paper storage fees and dramatically improved document retrieval times and efficiency.

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“We need things that increase our efficiency and save us money. There aren't a lot of things that do both, but DocuWare does."

Michael Yudelson
Town of Henrietta Supervisor

Company Info

Country: 
New York, USA
Industry: 
Government / Municipality
Add-on Module: 
Autoindex

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Propel Charter School

Efficiency Earns a High Grade

A nine location charter school installed DocuWare to streamline their multi-step invoice approval process. By reducing processing time, increasing transparency and allowing all locations to input and view documentation, their purchasing and payables processes have been optimized.

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"DocuWare is helping our business office run much smoother. I love this program because it provides my staff with quick, easy access to the information we need and that makes our department look good."

Darryl Robinson, CPA
Business Manager

Company Info

Country: 
Pennsylvania, USA
Industry: 
Education
Application: 
Accounts Payable / Accounts Receivable, 
Human Resources
Add-on Module: 
Task Manager

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Smart Choice®

Insuring low business costs

Smart Choice®, a national network of independent insurance agents, implemented DocuWare to work hand in hand with an existing software solution in order to automate data input, gain secure electronic storage and move to a paperless process for generating and distributing agent commission statements. The company realized an immediate return on investment for these processes. Additionally they were able to develop a new sales model that fundamentally changed the way they do business.

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"Prior to utilizing DocuWare, we had so much paper flowing through our processes, it was easy to miss a page and make a mistake, and when it comes to payroll issues even one mistake is big."

Andrew Caldwell,
Executive Vice President of Business Development, Smart Choice®

Company Info

Country: 
USA
Industry: 
Finance/Banking/Insurance
Application: 
Accounts Payable / Accounts Receivable, 
Sales Orders
Add-on Module: 
Active Import, 
Recognition

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Nobilis Group GmbH

A Good Nose for Quality

Nobilis has been successfully operating in the premium segment of luxury and prestige fragrances for 20 years. As well as innovative fragrance creations, it also has to boast a distinct customer focus with first-rate advice and service. In order to arrange its business processes transparently and productively, the renowned sales company has relied on DocuWare document management since 2009.

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"The perfume industry is still comparatively more traditional when it comes to order processing, so we still get most of our orders by fax. The time-consuming processing of faxes generally took over two hours a day before we switched to using the DMS. Today this process is completed in a maximum of 30 minutes."

Matthias Heinz
IT Administrator

Company Info

Country: 
Germany
Industry: 
Distribution
Application: 
Order processing, 
Accounts Payable / Accounts Receivable, 
Marketing / Public Relations, 
Shipping & Receiving
Add-on Module: 
RecSolution, 
Task Manager, 
MS SQL

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Tippecanoe County Moves Toward Digitizing 9 Million Pages a Year

Tippecanoe County is located in north central Indiana half way between Chicago and Indianapolis and has a population of 170,000. The Tippecanoe County Clerk is charged with maintaining volumes of important records. DocuWare helps the county streamline and automate this essential task.

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"Our paperless court is one of our most exciting new uses of DocuWare. Initially some of our judges were a little concerned about moving toward a paperless environment, but our pilot program is quickly changing minds."

Linda Phillips
County Clerk

Company Info

Country: 
USA
Industry: 
Government / Municipality
Add-on Module: 
Autoindex

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Bibliographisches Institut & F.A. Brockhaus AG

Collective Memory for Knowledge Experts

World knowledge is the central theme of the publications of the Bibliographisches Institut & F.A. Brockhaus AG publishing house. Since 1999 its editors have had access to an electronic archive for their internal documentation and research purposes.

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"Considering the complexity of the IT landscape in our publishing house, DocuWare is precisely the solution we were looking for. It has enabled us to achieve all the goals we had set ourselves. Today our staff can use DocuWare as a collective memory."

Sascha Höning
Project Manager

Company Info

Country: 
Germany
Industry: 
Media
Application: 
Remote Users

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Langenscheidt Editorial Group

Fast Reaction to Customer Enquiries

In order to improve customer service and organize internal processes efficiently, Langenscheidt Editorial Group decided to implement a DocuWare document management system. Data from a formerly used imaging system, as well as information from an AS/400 system was successfully migrated into the new DocuWare system.

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Company Info

Country: 
Germany
Industry: 
Media
Add-on Module: 
Autoindex

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W. Goebel Porcellain factory

SAP R/3 Applied in Connection with DocuWare

There was a strong wish to archive and retrieve documents from the SAP applicaton directly. The company decided to use DocuWare's CONNECT TO R/3 module. The connection between DocuWare and the business object of SAP is made immediately on creation of a document such as an outgoing invoice in R/3.

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Company Info

Country: 
Germany
Industry: 
Manufacturing
Add-on Module: 
Autoindex, 
Connect to SAP

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Sedus Stoll

Document Management for an Office Furniture Manufacturer

For Sedus Stoll, a manufacturer of office furniture, accessing information from microfilm is a thing of the past and employee desks and shelves once piled with paper have become less cluttered. Not long ago, private copies of information stored in baskets and folders were a popular way to simplify the search for information. Now, using the DocuWare document management system, information is stored in a centralized electronic file cabinet accessible with only a few clicks of the mouse. On average, 25,000 records from suppliers and resellers are filed every month.

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"The expenses of about 60,000 Euro - including software and service - has amortized in less than two years. Day-to-day cost savings result from direct access to documents, and the elimination of labor intensive research among several filing systems and the need to make frequent phone calls to verify data."

Hans-Juergen Molter
Director Production/Logistics

Company Info

Country: 
Germany
Industry: 
Manufacturing
Application: 
Email
Add-on Module: 
Autoindex

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