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Customer focus, continuous improvement and innovation are just some of the core company values that have helped Swagelok Manchester to become a leading provider of fluid system solutions to customers in the North-West of England for 35 years.
“Everything is now filed and is easily retrievable in one document repository. Our Customer Services team achieved a time saving of approximately 15 hours of filing per week – i.e. ½ hour per person x 5 days. The system has provided greater security, retrieval is simpler and faster, with all the information accessible from any location. We are continuing to work closely with our Authorized DocuWare Partner on future enhancements with other teams within our business.”