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GOETTFERT Material Testing Equipment

Precise Testing

The extremely precise test equipment produced by GOETTFERT is used for quality assurance of plastics and fulfills the highest demands of customers around the world. A central document repository supports order processing – making sure that customers are served reliably and according to their individual needs. In addition, an electronic workflow accelerates invoice approval and optimizes the work of the field organization.

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“Using document management minimized search and storage time, improved our customer service and saves printing costs.”

Thomas Geier
Administrator

Company Info

Country: 
Germany
Industry: 
Manufacturing
Application: 
Sales Orders, 
Purchase Orders, 
Accounts Payable / Accounts Receivable, 
Service Records
Add-on Module: 
Task Manager, 
DocuWare Mobile, 
SAP Integration

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German Red Cross - Ulm

Focus on People

Helping people is the highest priority for the Red Cross – and they accomplish this with a broad spectrum of services. A central document pool lets the organization to provide a quick and coordinated response to the region’s needs.

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“By introducing a DMS, we’ve improved the quality of service for our clients and members. In addition, our employees benefit from much easier access to existing documents and the whole organization profits from increased efficiencies.”

Bernd Thierer
IT/HR Director

Company Info

Country: 
Germany
Industry: 
Healthcare
Application: 
Patient Records, 
Donor Records, 
Accounts Payable / Accounts Receivable
Add-on Module: 
Autoindex, 
Intelligent Indexing, 
Task Manager

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Frank Kauferstein Sanitärfachhandel

From Good to Best

Life is about change. That’s certainly also true for a company’s life – especially when always trying to find the most efficient and customer-friendly way to configure processes and succeed in a very competitive marketplace. Keeping an open mind for innovation can lead to many interesting new prospects. That’s certainly been true for the upgrade to DocuWare 6 that was recently conducted by heating and plumbing specialist, Frank Kauferstein.

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“In the first three years, we reduced our paper consumption by 50 percent; storing document copies in various departments belongs to the past. And by achieving more transparency in our internal workflows, we’ve become far more competitive.“

Frank Kauferstein
Owner and President Frank Kauferstein – Specialist for Heating & Plumbing Haiger, Germany

Company Info

Country: 
Germany
Industry: 
Manufacturing
Application: 
Accounts Payable / Accounts Receivable
Add-on Module: 
Intelligent Indexing, 
DocuWare Mobile, 
Smart Connect

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Savills

A Productivity Lever in Property Investment

Global leader and adviser to real estate clients, Savills has a network of over 500 offices spread across the four corners of the world. The French branch of this property management company is making a move toward becoming a paperless office. They have been using DocuWare solutions for 7 years and continue to develop automated processes.

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"EDM has naturally made its mark as a productivity lever and as a factor that differentiates us from our competitors."

Christian Bertrand
Director of Property Management Savills, Paris

Company Info

Country: 
France
Industry: 
Property Management
Application: 
Property Records, 
Records Management
Add-on Module: 
Autoindex

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Comfort Systems USA National Accounts, LLC

Comfortable Office Workflow

The accounting office for a national heating and cooling company utilizes DocuWare to streamline both receivable invoice creation and distribution, as well as payable and payroll processes resulting in transparent efficient work processes that improve customer service and cash flow.

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“DocuWare has been a key factor in helping us to better meet the accounting needs of our customers the last couple years. Since implementing our Accounts Payable workflow, our accounting team has decreased the average time to process a batch of invoices from a little over a day to less than one hour. This increase in productivity allows us to both pay our vendors and bill our customers more quickly. All of these new efficiencies are helping us to grow in a healthy way.”

Julie Priest
Controller for Comfort Systems USA National Accounts, LLC

Company Info

Country: 
USA
Industry: 
Service Provider
Application: 
Accounts Payable / Accounts Receivable
Add-on Module: 
Autoindex

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Town of Henrietta

Big Cost Savings for Small Town

The Town of Henrietta implemented DocuWare and saw a Return on Investment in close to a year, based on hard cost savings alone. They eliminated over $20,000 a year in paper storage fees and dramatically improved document retrieval times and efficiency.

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“We need things that increase our efficiency and save us money. There aren't a lot of things that do both, but DocuWare does."

Michael Yudelson
Town of Henrietta Supervisor

Company Info

Country: 
New York, USA
Industry: 
Government / Municipality
Add-on Module: 
Autoindex

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Propel Charter School

Efficiency Earns a High Grade

A nine location charter school installed DocuWare to streamline their multi-step invoice approval process. By reducing processing time, increasing transparency and allowing all locations to input and view documentation, their purchasing and payables processes have been optimized.

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"DocuWare is helping our business office run much smoother. I love this program because it provides my staff with quick, easy access to the information we need and that makes our department look good."

Darryl Robinson, CPA
Business Manager

Company Info

Country: 
Pennsylvania, USA
Industry: 
Education
Application: 
Accounts Payable / Accounts Receivable, 
Human Resources
Add-on Module: 
Task Manager

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Smart Choice®

Insuring low business costs

Smart Choice®, a national network of independent insurance agents, implemented DocuWare to work hand in hand with an existing software solution in order to automate data input, gain secure electronic storage and move to a paperless process for generating and distributing agent commission statements. The company realized an immediate return on investment for these processes. Additionally they were able to develop a new sales model that fundamentally changed the way they do business.

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"Prior to utilizing DocuWare, we had so much paper flowing through our processes, it was easy to miss a page and make a mistake, and when it comes to payroll issues even one mistake is big."

Andrew Caldwell,
Executive Vice President of Business Development, Smart Choice®

Company Info

Country: 
USA
Industry: 
Finance/Banking/Insurance
Application: 
Accounts Payable / Accounts Receivable, 
Sales Orders
Add-on Module: 
Active Import, 
Recognition

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Nobilis Group GmbH

A Good Nose for Quality

Nobilis has been successfully operating in the premium segment of luxury and prestige fragrances for 20 years. As well as innovative fragrance creations, it also has to boast a distinct customer focus with first-rate advice and service. In order to arrange its business processes transparently and productively, the renowned sales company has relied on DocuWare document management since 2009.

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"The perfume industry is still comparatively more traditional when it comes to order processing, so we still get most of our orders by fax. The time-consuming processing of faxes generally took over two hours a day before we switched to using the DMS. Today this process is completed in a maximum of 30 minutes."

Matthias Heinz
IT Administrator

Company Info

Country: 
Germany
Industry: 
Distribution
Application: 
Order processing, 
Accounts Payable / Accounts Receivable, 
Marketing / Public Relations, 
Shipping & Receiving
Add-on Module: 
RecSolution, 
Task Manager, 
MS SQL

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Tippecanoe County Moves Toward Digitizing 9 Million Pages a Year

Tippecanoe County is located in north central Indiana half way between Chicago and Indianapolis and has a population of 170,000. The Tippecanoe County Clerk is charged with maintaining volumes of important records. DocuWare helps the county streamline and automate this essential task.

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"Our paperless court is one of our most exciting new uses of DocuWare. Initially some of our judges were a little concerned about moving toward a paperless environment, but our pilot program is quickly changing minds."

Linda Phillips
County Clerk

Company Info

Country: 
USA
Industry: 
Government / Municipality
Add-on Module: 
Autoindex

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