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Smithfield Food Ltd.

Push Not Pull – Thanks to Digital Processes

Strong growth can push established processes to their limits. Instead of padding their existing systems, Smithfield decided to look for ways to overhaul their overall efficiency. Today, thanks to automated document management, Smithfield Foods are making the most of their existing resources. Their employees no longer waste time looking for important information – instead, information at Smithfield comes to them. By looking for ways to “push instead of pull” their workflows, the company is now ideally positioned to meet growth targets.

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“Thanks to our DMS, we are saving a lot of the time normally spent on searching and storing documents. This has meant recapturing a good 85 hours monthly for our organization, which basically means the work of one part-time employee. This means that we were able to reach our aggressive growth goals with our existing resources.”

Ralph Farrow
IT Manager

Company Info

Country: 
United Kingdom
Industry: 
Manufacturing
Application: 
Accounting, 
Accounts Payable / Accounts Receivable
Add-on Module: 
Autoindex, 
DocuWare Import, 
Smart Connect, 
Workflow Manager, 
Intelligent Indexing

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Adam-Transporte GmbH

In the Passing Lane

In a competitive industry like logistics, having a well-oiled organization and coordination of a company’s operational assets are absolutely essential. To best manage their various processes and meet the high demands of their customers, Adam-Transporte is now using DocuWare Cloud as its extremely flexible information platform.

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“The DocuWare Cloud solution offers the kind of flexibility and scalability that works perfectly with our business processes. As opposed to other software applications, this system did not require any cumbersome structural changes in our proven workflows.”

Christian Adam
Managing Director

Company Info

Country: 
Germany
Industry: 
Transportation / Logistics
Application: 
Accounting, 
Customer Service, 
Email, 
Project Management
Add-on Module: 
DocuWare Cloud, 
Connect to Outlook, 
DocuWare Mobile, 
Workflow Manager, 
Intelligent Indexing

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National Crop Insurance Services

Insuring the Future

National Crop Insurance Services is using DocuWare throughout their organization to manage email, accounting records, meeting minutes, time cards, and most importantly, information distributed to its members. Having easy immediate access to essential information is invaluable for this not-for-profit.

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“We love having all our documents in their native formats stored in one location. Peace of mind and ease of retrieval have been the biggest benefits we’ve received from DocuWare.”

Jim Crist
Chief Financial and Operations Officer

Company Info

Country: 
USA
Industry: 
Nonprofit
Application: 
Company-Wide, 
Customer Service, 
Meeting Minutes, 
Records Management, 
Reports
Add-on Module: 
Barcode & Forms, 
Connect to Outlook, 
DocuWare Import, 
DocuWare Mobile, 
Smart Connect, 
Task Manager, 
Workflow Manager

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Randy Shepard and Associates, Inc.

Warranty Admin Solution Drives Success

Automobile warranty claims processor, Randy Shepard & Associates, Inc., streamlined their core business processes with DocuWare by routing all claims electronically, totally eliminating the need to physically move paper. The company received a return on their investment within the first year based on the reduced paper and printing costs alone. Their DocuWare solution links data and documents and successfully manages more than 1 million documents and growing.

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“We are so happy with our digital claims process and the elimination of all the paper. With the superior support we receive from DocuWare and our Authorized DocuWare Partner, we are in a win win situation. Our integrated solution has increased the efficiency of the entire office and has positively impacted our customer service.”

Randy Shepard Jr.
Chief Financial Officer and MIS Manager

Company Info

Country: 
USA
Industry: 
Service Provider
Application: 
Company-Wide
Add-on Module: 
Barcode & Forms, 
Connect to Outlook, 
Task Manager

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Jura Products Ltd.

Savouring a Well-Organised Cup of Coffee

Jura premium coffee machines grind fresh coffee beans before expertly brewing a cup – plus fulfill every wish for milky specialities. An equally automatic and seamless workflow is now running internally at their British affiliate with the help of a digital archiving system: documents are stored digitally which helps to make anything an employee might require available in seconds. It’s pretty much like you’d expect from a Jura coffee machine – all available with a click of a button.

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“Since our documents are now available with a click of a button, we were able to significantly improve our customer service. DocuWare has become an essential business tool for us.”

Anton Dreyer
Digital Operations Manager

Company Info

Country: 
United Kingdom
Industry: 
Manufacturing
Application: 
Accounting, 
Accounts Payable / Accounts Receivable, 
Customer Service, 
Company-Wide, 
Email, 
Human Resources, 
Personnel Files, 
Project Management
Add-on Module: 
Autoindex, 
Smart Connect

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Toshiba America Business Solutions

Implementing Best Practices for Their Clients and Themselves

Toshiba Business Solutions implemented DocuWare to manage sales orders from origination through payment. By staying true to their “Best Practices” focus, the company developed a seamless workflow that improved cash flow by $4 million a month and saved $1.25 million annually by streamlining the management and access of information while gaining the ability to develop real time business metrics.

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Scott Robinson
Director of Operations and Acquisitions-East

Company Info

Country: 
USA
Industry: 
Service Provider
Application: 
Accounts Payable / Accounts Receivable, 
Electronic Workflow, 
Order processing, 
Sales Orders
Add-on Module: 
Autoindex, 
Barcode & Forms, 
DocuWare Import, 
Task Manager

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Johanniter First Responders

Humanitarian, Social & Professional

Johanniter First Responders is one of the largest emergency service non-profits in Europe – with more than 16,000 employees and 30,000 volunteers. A central document pool helps them manage the human resource documents of this widespread network. And by integrating the document pool into a variety of applications, this world-wide operating organization makes sure that their accounting records are securely stored, to ensure tamper-free and fully compliant retention.

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"DocuWare allows our organization to easily store personnel files and invoices as well as quickly find everything in an electronic file cabinet. Our employees now have more time to focus on core business, rather than spend hours searching for documents in thick binders."

Marie-Luise Friedlein
IT Administrator

Company Info

Country: 
Germany
Industry: 
Healthcare
Application: 
Accounting, 
Human Resources, 
Personnel Files, 
Email, 
Project Management
Add-on Module: 
Autoindex, 
Barcode & Forms, 
Connect to Ricoh, 
Connect to Sharepoint, 
DocuWare Import, 
Task Manager

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QSAC

Serving the Autism Community

New York autism service provider, QSAC (a nonprofit), implemented DocuWare to better manage financial records and speed invoice approvals through a complex process. Electronic workflows allow the organization to streamline its approval process through a pre-determined workflow. QSAC was also able to increase transparency in allocating funds from different donors, agencies and grants, as well as easily provide auditors with requested information.

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“We always wanted to be able to fully integrate our finance software with our electronic documents, but we could never achieve this with our old system.  From day one we had complete integration between FundEZ and DocuWare and now we have no more need for paper.”

Lou Costa
IT Director

Company Info

Country: 
USA
Industry: 
Nonprofit
Application: 
Company-Wide, 
Accounts Payable / Accounts Receivable, 
Electronic Workflow, 
Personnel Files, 
Patient Records
Add-on Module: 
Intelligent Indexing

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Mercury Air Group

Flying High Using Digital Processes

Aviation giant Mercury Air Group integrated DocuWare with two of its accounting systems, creating a mission critical solution for accounting information and documentation. The company reduced billing time by 6 days, increased cash flow, and gained workflow processing efficiencies.

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“We integrated DocuWare with our existing accounting systems. The integrated solution mimics our physical workflows and has made keeping up with our growing accounting workload much easier. Utilizing a digital solution that is flexible and customizable allows us to continue to find more efficiencies. It just makes sense.”

Rob Lovejoy
Chief Information Officer

Company Info

Country: 
USA
Industry: 
Transportation / Logistics
Application: 
Accounting
Add-on Module: 
Autoindex, 
Connect to Mail, 
Connect to Outlook, 
DocuWare Import, 
Smart Connect, 
Task Manager

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Chemical Industry Association (VCI)

Great Chemistry

An important step in becoming a digital organization is to use a document management system. It is an especially powerful tool for improving business workflows. In order to secure long-term storage of digitized documents, detailed process documentation is critical. With DocuWare, VCI now has a platform for all of this ... and more.

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"The increasing number of requests and proposals on the part of our employees, to digitize additional processes in their personal work environment, shows the high acceptance of DocuWare within our organzation."

Peter Oberländer
IT Director

Company Info

Country: 
Germany
Industry: 
Service Provider
Application: 
Email, 
Customer Service, 
Marketing / Public Relations, 
Accounts Payable / Accounts Receivable, 
Project Management
Add-on Module: 
Autoindex, 
Barcode & Forms, 
DocuWare Mobile, 
DocuWare Import, 
Task Manager

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