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Rawlings Sporting Goods Scores Big with Cloud Document Management
Rawlings Sporting Goods implemented DocuWare Cloud to improve information sharing and communication with its vendors worldwide. Since implementing this cloud document management solution, the company sped up its production through business process automation, raised the quality of customer interactions, and improved customer service and vendor relations.
“The relationship with our vendors has improved because we now have a consistent and reliable way to communicate order information. We’ve found that better vendor relationships support better customer service.”