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A Good Nose for Quality
Nobilis has been successfully operating in the premium segment of luxury and prestige fragrances for 20 years. As well as innovative fragrance creations, it also has to boast a distinct customer focus with first-rate advice and service. In order to arrange its business processes transparently and productively, the renowned sales company has relied on DocuWare document management since 2009.
"The perfume industry is still comparatively more traditional when it comes to order processing, so we still get most of our orders by fax. The time-consuming processing of faxes generally took over two hours a day before we switched to using the DMS. Today this process is completed in a maximum of 30 minutes."