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Quicker Information Flow for Production
Every day, about 1,000 records are automatically stored in the central document pool of TECHNO COLOR, a service company in the automobile industry. All of their employees now have up-to-the-minute access to information. Customer service has been significantly improved and their overall work processes are more transparent thanks to an integrated workflow system.
A positive side-effect of requiring all e-mail to be archived is that the number of unnecessary e-mail containing pictures or other non-essential attachments being sent back and forth has decreased significantly.