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Building on the already successful DocuWare experience, health and wellness company 10 Fitness introduces more digital innovations, implementing new features and improving its customer service
With its 178 employees, the company serves over 57,000 members, who regularly submit requests for various membership modifications and personal updates. As the company grew, so did the need for a more streamlined and easy documentation process for its customers.
"Digitizing our internal HR documents worked well for us, so we began to find other ways to utilize DocuWare. Implementing the forms feature was a natural move. We wanted to improve our customer service and we did it."