"Another big project in the past months has been to equip technicians in the field with mobile devices. "In that way, they’ll always have access to technical data and earlier logs/records while at a customer’s office or construction site. Plus site reports, material orders, etc. can be posted digitally via tablet. We’ve already seen another huge boost in the quality and speed of our customer service processes from this in just a short time."
Frank Kauferstein, Owner and President, Haiger, Germany