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| Riferimenti |
| In questa sezione potrete utilizzare il software DocuWare per eseguire una ricerca a livello mondiale fra le applicazioni di riferimento presenti nel nostro database. Selezionate il settore o il prodotto di interesse, cercate aziende conosciute oppure lasciate vuoti tutti i campi per visualizzare l'intera raccolta. Qualunque sia la ricerca effettuata, troverete sempre qualcosa di utile. |
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| Showcase |
| Scegliete direttamente da questo elenco il case study sul quale desiderate avere ulteriori informazioni. |
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| Lyonnaise des Eaux |
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I centri regionali di Mougins e Montargis della società Lyonnaise des Eaux utilizzano DocuWare per archiviare i progetti e gli atti relativi alle loro proprietà fondiarie. In precedenza la ricerca di documenti spesso non sarebbe andata a buon fine e ciò avrebbe causato una sensazione di frustrazione; ora basta qualche semplice clic sul mouse per accedere a tutti i dati disponibili. L'accesso istantaneo ai progetti ha consentito la riduzione del costo dei lavori e lo spazio necessario per conservare i documenti è diminuito del 95%.
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| Paese: |
Francia |
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Servizi |
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Servizio Clienti, Sedi Remore
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> Leggete il case study di Lyonnaise des Eaux
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| Testimonianza |
Franck Ciarlo,
responsabile dei sistemi di gestione dei documenti :
DocuWare ci ha non solo aiutato ad aumentare la fedeltà dei nostri clienti grazie ai servizi aggiuntivi che possiamo ora offrire loro, ma ha anche ridotto il costo e il tempo che dedichiamo per ogni lavoro grazie all'accesso istantaneo ai progetti. E poiché la produttività dei nostri dipendenti si è accresciuta, abbiamo anche migliorato la nostra competitività
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| BUTEC GmbH |
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Staying on top of the latest legal guidelines and pairing the right highly-qualified specialists with a client’s needs – that’s the recipe of success for this IT consultancy. By using a powerful knowledge pool based on DocuWare, BUTEC consultants are able to maximize their time and the quality of information stored in their extensive archive. The result: their customers enjoy the very best in service.
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| Paese: |
Germany |
| Settore: |
Servizi |
| Area funzionale: |
Contabilità, Servizio Clienti, Risorse Umane
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> Leggete il case study di BUTEC GmbH
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| Testimonianza |
Dr. Thorsten Heinze,
President of BUTEC :
"Thanks to DocuWare, we could significantly enhance our customer service spectrum. If one our clients, for example, needs proof of a granted permission and can’t locate it in their materials, they’ll receive it in an e-mail from us
in less than five minutes."
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| Value Place Hotel Chain |
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Hotel chain, Value Place, integrated DocuWare with their accounting software to help improve research, analyze profit and loss information and stay profitable, while offering their customers a great value.
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| Paese: |
USA |
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Servizi |
| Area funzionale: |
Contabilità, Controllo
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> Leggete il case study di Value Place Hotel Chain
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| Testimonianza |
Kendra Vsetecka,
Accounts Payable Manager:
“Implementing DocuWare has streamlined our accounting processes, but its biggest impact is on those outside of the Accounting department. Now our colleagues can have read-only access to accounting documentation, they can do their own cost research and have been empowered with self-serve access to the information they need to improve our company.”
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| A1 Fire and Electric Company |
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A1 Fire and Electric Company originally implemented DocuWare to electronically file paper documents. While accomplishing this, they also arranged to manage their daily business processes for incoming requests for service, invoices and outgoing purchase orders. Service has since improved for their employees and customers alike.
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USA |
| Settore: |
Servizi |
| Area funzionale: |
Contabilità, Servizio Clienti, Risorse Umane, Acquisti
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> Leggete il case study di A1 Fire and Electric Company
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| Testimonianza |
Earl Speigel,
President:
A key factor in our decision to implement DocuWare was that we didn’t need to reinvent our daily work processes that everyone was already comfortable with. We just took the way we used to do things around here and automated them – from more precise internal controls, to a higher level of customer service, it has improved my business.
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| sudhoff technik GmbH |
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Thanks to Document Management, the company sudhoff technik has greatly improved workflows in its warehouse. Employees in Quality Control are also using Tablet PCs to access the central document pool. Above all, this wholesaler of custom rubber, plastic and aluminum products has been able to significantly improve its customer service with the help of DocuWare.
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| Paese: |
Germany |
| Settore: |
Servizi |
| Area funzionale: |
Servizio Clienti, Logistica, Qualità, Workflow
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> Leggete il case study di sudhoff technik GmbH
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| Testimonianza |
Günter Morschhauser,
IT / Organization Director sudhoff technik GmbH:
Not only has our mountain of paper disappeared, but the increased transparency of our warehousing processes are saving at least 3.5 hours of work time per day.
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| Jack Tighe Ltd |
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Jack Tighe Ltd is in the business of paint – large industrial paint projects, ranging from commercial ships to bridges to refineries. Hundreds of purchase and sales invoices needed to be processed in just one day. A few days after installation, DocuWare has proven itself indispensable to the accounts department.
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| Paese: |
UK |
| Settore: |
Servizi |
| Area funzionale: |
Contabilità, Servizio Clienti
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> Leggete il case study di Jack Tighe Ltd
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| Testimonianza |
David Welch,
Finance Director:
"We have now been using the system for eight months and found it to meet our needs perfectly. We all appreciate not having to go to a file to get a document that may not be there, instead retrieving a copy from your own desktop PC."
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| American Engineering Testing, Inc. |
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With the help of DocuWare, consulting engineering firm, American Engineering Testing Inc., automated its invoice approval processes, eliminating lost invoices and realizing cost savings from the ability to easily track documents through the approval process. With quick secure access to information, employee productivity has improved and document retention regulations have been met, limiting legal liability and positioning the company for future growth.
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| Paese: |
USA |
| Settore: |
Servizi |
| Area funzionale: |
Contabilità, Workflow
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> Leggete il case study di American Engineering Testing, Inc.
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| Testimonianza |
Marsha Hadd,
Accounting Supervisor:
"My staff and I can now track an invoice throughout the entire approval process. With one glance I know which invoices have been pending approval for too long and my staff can easily e-mail a higher level manager for approval. DocuWare has improved each employee’s document accountability. I no longer receive collection calls for invoices that I was unaware had been lost in our paper-based approval system."
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| Mosscare Housing Ltd. |
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Mosscare exists to “lend a helping hand to the homeless“ by the provision of a caring and enabling housing service. The organisation’s aim is to supply affordable, yet high quality housing. Mosscare operates in the City of Manchester and the surrounding areas.
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UK |
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Servizi |
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Contabilità, Servizio Clienti, Ricerca e sviluppo, Commerciale, Archiviazione e-mail, Workflow
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> Leggete il case study di Mosscare Housing Ltd.
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| Testimonianza |
Marilyn Evans,
ICT Manager:
"This has been an IT success story for Mosscare. On the one hand staff has embraced this one piece of technology better than any other. On the other hand we are now able to offer a much better service than ever before."
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| U.S. Recordings |
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Mortgage recording company, U.S. Recordings is using DocuWare to streamline all facets of its business. From the acquisition of new business and reduced costs, to better customer service by providing online access to an archive of recorded documents, to more efficient and happier employees who benefit from better workflow processes, electronic document management is making this company a leader in the evolution of electronic mortgage recording services.
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| Paese: |
USA |
| Settore: |
Servizi |
| Area funzionale: |
Servizio Clienti, Workflow
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> Leggete il case study di U.S. Recordings
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| Testimonianza |
Jim Herman,
Director of Information Technology:
"Before we moved to an image based system, we could process about 150 to 180 document packets a day. Now we are processing 250 to 300 a day because the information we need is easier to see on the screen and it's much easier to go from page to page with DocuWare that thumbing through a pile of paper. At this point most of the time savings we've seen come from eliminating the physical handling of paper."
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| kulle&hofstetter tga consulting |
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The technical solutions tga consulting provide for their customers require an enormous amount of planning information. Thanks to DocuWare, up-to-the-minute documentation is now available at all times - whether employees are located in the office, at home, or on a construction site. And at the end of every project, tga customers now receive all of their digital files on a CD-ROM.
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| Paese: |
Germany |
| Settore: |
Servizi |
| Area funzionale: |
Archiviazione e-mail, Project Management, Sedi Remore
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> Leggete il case study di kulle&hofstetter tga consulting
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| Testimonianza |
Andreas Hofstetter,
tga consulting engineers, Munich :
"Individual pieces of planning data are integrated into an easily accessible knowledge database in one centralized document pool. The desired information, a project status for example, is available in real time at the click of a button - and can be accessed wherever it is required."
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