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| Clientes |
| Efectúe una búsqueda global de aplicaciones de referencia en nuestra base de datos con el software de DocuWare. Sólo tiene que seleccionar el sector que desee o un producto; puede buscar compañías que conozca o dejar desmarcados todos los campos para ver toda la colección. Sea cual sea la opción que elija, siempre encontrará lo que busca. |
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| Escaparate |
| Elija en esta lista el caso práctico que prefiera para obtener más información. |
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| Mobil Oil Company Health Insurance Fund |
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La caja del seguro de enfermedad de la empresa MOBIL OIL viene experimentando un crecimiento por encima de la media desde 1999. A fin de poder ser fieles a sus principios de una gestión fluida, la caja de la empresa decidió utilizar un sistema de gestión de documentos. Actualmente se está implementando la firma digital para el archivo electrónico.
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Alemania |
| Sector industrial: |
Finanzas / Banca / Seguros |
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Contabilidad, Atención al cliente, En todos los departamentos
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> Lea el caso práctico de Mobil Oil Company Health Insurance Fund
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| Testimonio |
André Bernhorst,
Director de TI/Servicios:
"Antes teníamos un archivo manual en cada planta. Este sistema no hubiéramos podido mantenerlo. Hoy en día necesitamos ese espacio para los empleados. Ahora esto es posible gracias a DocuWare."
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| BECU - Boeing Employees' Credit Union |
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Boeing Employees’ Credit Union (BECU) started using DocuWare in its Member Care department to improve member service by processing faxed requests in a more efficient and streamlined manner.
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| País: |
USA |
| Sector industrial: |
Finanzas / Banca / Seguros |
| Aplicación: |
Atención al cliente
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| Λ |
> Lea el caso práctico de BECU - Boeing Employees' Credit Union
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| Testimonio |
Debra Gipe,
Member Care Manager:
We’re pleased with the efficiencies and operational improvements that the DocuWare solution has provided.
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| Bromwall Ltd. |
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Insurance Broker Bromwall Ltd. has been securely filing insurance records with DocuWare since 2004. Files can be retrieved with a click of a button, allowing employees to find customer information quickly and error-free.
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UK |
| Sector industrial: |
Finanzas / Banca / Seguros |
| Aplicación: |
Atención al cliente, Calidad, Gestión de proyectos, Ubicaciones remotas y usuarios móviles
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> Lea el caso práctico de Bromwall Ltd.
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| Testimonio |
Roy Walton,
Director:
New employees with no document management experience can be converted at minimal training and in a short period of time. The system can save on staff costs by virtue of the fact that fewer can manage a large document load without having to leave their desks and trace files. Our major benefit is that letters & documents can be accessed from anywhere in the world without the necessity of carrying a large file of papers.
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| Suburban General Insurance |
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Commercial and personal insurance agency, Suburban General Insurance, implemented DocuWare and became a paperless office. Reducing annual operating costs by $30,000 and improving billable premiums by $4 million a year, moving to an electronic document management system has solidified the company’s place in this competitive market.
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| País: |
USA |
| Sector industrial: |
Finanzas / Banca / Seguros |
| Aplicación: |
Gestión de registros
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| Λ |
> Lea el caso práctico de Suburban General Insurance
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| Testimonio |
Fred DeBonis,
Vice President of Operations:
"It’s now a joy to come into the office. Employee stress levels are down and it’s changed the entire mood at work. We’ve freed up so much time that we can now really concentrate on the sales end of our business versus the service side. I’m very happy that we’ve reached this goal! Because we’ve had more time and effort to dedicate toward sales, we’ve increased our billable premiums by $3-4 million with only two years of effort – DocuWare is a big factor in this success. This product has been a God send."
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| Sigma |
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Sigma Financial, headquartered in Ann Arbor, Michigan, is a premier full service financial broker dealer. Established in 1983, Sigma’s corporate office employs 90 people and through a joint venture with Midland National Life Insurance they boast a network of over 1400 independent representatives located in 48 states. Sigma sells a broad assortment of financial products ranging from traditional brokerage accounts to financial planning services to disability insurance.
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| País: |
USA |
| Sector industrial: |
Finanzas / Banca / Seguros |
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Atención al cliente, Ventas, En todos los departamentos, Flujo de trabajo
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> Lea el caso práctico de Sigma
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| Testimonio |
Terry DeLongchamp,
IT Director Sigma Financial:
“... I knew we needed an electronic document solution for the long term, but I didn’t want to invest in a product, only to have it be outdated tomorrow. I needed to find a solution that could grow with our company.”
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| Mann Mortgage |
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Since implementing DocuWare, Mann Mortgage increased loan processing capacity by 25% without adding employees, boosting revenue and profits. The company was also able to eliminate $60,000 a year in document processing costs by storing loan files digitally. Reduced document retrieval time allows Mann’s employees to focus on their core competencies, instead of mundane tasks, increasing job satisfaction and lowering employee turnover costs. The solution has also streamlined operations at three loan processing centers into one seamless system and helped the company be more efficient and serve its customers better.
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| País: |
USA |
| Sector industrial: |
Finanzas / Banca / Seguros |
| Aplicación: |
Contabilidad, Ubicaciones remotas y usuarios móviles
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| Λ |
> Lea el caso práctico de Mann Mortgage
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| Testimonio |
Julie Krause,
Vice President:
“DocuWare is great. Our employees no longer need to spend, what amounted to hours, hunting for information or pulling files. The only problem we have now is getting used to not having all the paper lying around. The time DocuWare has saved us can be redirected into processing more loans and providing our customers with better service.”
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| GE Capital Bank |
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Accessing important documents from paper archives is a thing of the past. Today, GE Capital bank is saving the costs of retrieving credit-related documents. Search time has been reduced from 24 hours to just a few seconds, thanks to the integrated document management software provided by DocuWare.
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Poland |
| Sector industrial: |
Finanzas / Banca / Seguros |
| Aplicación: |
Atención al cliente
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| Λ |
> Lea el caso práctico de GE Capital Bank
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| Testimonio |
Slawomir Stasiak,
Manager, Process Management Team Operations Planning & Development:
“Thanks to the DocuWare solution, retrieval time has been reduced from up to 24 hours to just a few seconds. The cost of retrieval has dropped as well. Archived documents can be shared, and a workflow system can be built up at a later point in time.“
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