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| Customers |
| Run a worldwide search for reference applications in our database with DocuWare software. Simply select the industry you are interested in or a product; search for firms you know, or just leave all fields unselected and view the entire collection. Whatever you decide on, you'll always find something suitable. |
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| Showcase |
| Choose directly from this list the case study that you want to get more information about. |
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| Delta Chemical Corporation |
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Chemical manufacturer, Delta Chemical, implemented DocuWare in order to eliminate their dependence on paper documents. The document management solution was integrated into existing software applications and has improved information access and sped up cash flow through the use of electronic invoicing.
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| Country: |
Maryland, USA |
| Industry: |
Manufacturing |
| Application: |
Accounting, Logistics, Quality Assurance, Sales
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> Read the case study about Delta Chemical Corporation
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| Testimonial |
Bob LeBrun,
Manager Information Systems:
“We now have an internal program that searches for open orders. Our invoices are not generated until the signed delivery ticket is returned so we can verify that the customer took the entire load. With DocuWare, we can easily re-print missing delivery tickets if needed and keep on top of invoicing our customers.”
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| Advance Cabinet Designs |
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Custom cabinet manufacturer, Advance Cabinet Designs, is going paperless with DocuWare. Accounting information, job files, even blueprints are instantly accessible to the entire organization, streamlining accounting processes, speeding blueprint review and resulting in cost savings.
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| Country: |
Oregon, USA |
| Industry: |
Manufacturing |
| Application: |
Accounting, Controlling, Customer Services, Production and Support, Purchasing, Sales, Corporate-wide, Filing Email, Workflow
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> Read the case study about Advance Cabinet Designs
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| Testimonial |
Tani Michaud,
Advance Cabinet Design:
‘‘For us DocuWare is not just a place to store papers, it’s more than that. It is a system that alerts employees to where a product or materials are in the system, or where a job is for scheduling. Complete information in one location, even while operating with a reduced staff.“
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| Les Corts Mental Health Center |
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At the CHMLC, all of the documents related to applications
for public grants are archived in a central document archiving
system from where they can be accessed at the push of a
button. An integrated workflow is not only accelerating the authorization processes but making it transparent aswell.
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Spain |
| Industry: |
Healthcare |
| Application: |
Controlling, Customer Services, Filing Email, Workflow
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> Read the case study about Les Corts Mental Health Center
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| Testimonial |
Xavier Millán ,
Administration and HR Manager, CHMLC Barcelona:
DocuWare guarantees maximum certainty in our operations. Within two years we expect to have fully recouped our investment in a document management system
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| Metalen Galler |
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The task of competitively increasing the efficiency of central business processes without neglecting customer service is
often a balancing act. The long-established Belgian company Metalen Galler has managed to find the right balance between both aspects, thanks to Document Management.
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| Country: |
Belgium |
| Industry: |
Manufacturing |
| Application: |
Accounting, Customer Services, Logistics, Purchasing, Sales, Corporate-wide, Workflow
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> Read the case study about Metalen Galler
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| Testimonial |
Bart Waegeman,
DMS Project Manager:
We are using the economic downturn
to digitalize all business processes across
the company. Our employees now have more time and flexibility to devote to
our customers.
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| King Hussein Cancer Center |
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The King Hussein Cancer Center (KHCC) in Amman, Jordan, is the only specialized cancer hospital in the Middle East treating both adult and pediatric patients. Founded in 1997, KHCC is a non-governmental, not-for-profit comprehensive hospital dedicated entirely to cancer care. It has a capacity of 180 beds and currently treats more than 2300 new patients per year.
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| Country: |
Jordan |
| Industry: |
Healthcare |
| Application: |
Accounting, Customer Services, Human Resources, Quality Assurance, Research and Development, Corporate-wide, Filing Email, Records Management, Remote Locations and Mobile Users, Workflow
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> Read the case study about King Hussein Cancer Center
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| Testimonial |
Dr. Imad M. Treish, Pharm.D BCOP,
Chairman, Department of Pharmacy:
"Not only is DocuWare is environmentally friendly, but also helps us to reduce the costs of 120,000 pages of paper per year and associated fax supplies maintenance. This technology improves staff efficiency by spending less time on filing and retrieval of the massive load of paper faxes. In addition, it improves transparency in pharmacy-nursing communication by allowing nurses to check on whether certain orders have indeed been received by the pharmacy."
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| Penn Stainless Products, Inc. |
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This global stainless steel producer and distributor implemented DocuWare to securely manage financial documents and link accounting information with product test reports. Today, the company can better manage production costs and has improved employee productivity and customer service now that information is securely filed. The best part - DocuWare’s ROI was realized within the first year.
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| Country: |
USA |
| Industry: |
Manufacturing |
| Application: |
Accounting, Controlling, Customer Services
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> Read the case study about Penn Stainless Products, Inc.
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| Testimonial |
Dave Harris,
Controller for PSP:
"DocuWare has really provided us the tool we needed to grow our company while eliminating a lot of the costs associated with growth. Our Return on Investment was more about improving the way our employees work. Our sales team is at their desks much more, spending more time making sales calls rather than searching and filing paper."
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| Prophete |
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In order to maintain a long-lasting success in the market, businesses must balance the customer’s demands for a reasonable price, fast availability, and high quality of service. Modern IT programs that increase both the efficiency of business processes and the ability to communicate information to customers and sales partners are indispensible.
This realization lead Prophete in 2006 to an important decision – to expand their IT department’s document repository by introducing a centralized document management system.
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| Country: |
Germany |
| Industry: |
Manufacturing |
| Application: |
Controlling, Customer Services, Human Resources, Logistics, Production and Support, Purchasing, Quality Assurance, Sales, Filing Email, Workflow
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> Read the case study about Prophete
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| Testimonial |
Christian Grochtmann,
Head of Controlling and responsible for DMS project leadership:
„Thanks to the faster processing of our incoming bills, we are able to more often take advantage of discount payment terms and consequently save money. Additionally we were able to optimize our customer service.“
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| Universidad CES |
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CES University implemented DocuWare in order to improve the registration and admissions process, bring it online via their website, and to develop a better standard of customer service
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| Country: |
Colombia |
| Industry: |
Education |
| Application: |
Customer Services, Records Management
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> Read the case study about Universidad CES
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| Testimonial |
Beatriz Helena Guzmán Arismendy,
Director of Admissions and Registrations at CES:
"Given the amount of advanced technology available, it seemed ridiculous to have to spend so much time enrolling applicants, knowing that the enrollment process could be improved if only we could find the right tool. Now, with the help of DocuWare, we are able to make good use of our human resources and spend less time on manual work. In addition, we can also make the appropriate checks on enrollments and efficiently provide applicants with suitable advice. We have taken an important step forward that is in accordance with the principles and philosophy of the university. I believe that the implementation of the DocuWare document management system has been the right decision."
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| UNIMED |
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Brazilian health insurance company, UNIMED implemented DocuWare to digitally manage 1.3 million patient accounts and over 1.8 million pages of information a month. Utilizing advanced technology, UNIMED was able to digitize and microfilm records simultaneously, meeting federal record retention laws. The new system eliminated courier costs, reduced duplicate procedures and improved billing practices, resulting in a Return on Investment in less than one year.
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| Country: |
Brazil |
| Industry: |
Healthcare |
| Application: |
Accounting, Customer Services
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> Read the case study about UNIMED
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| Testimonial |
Dr. Paulo Gonçalves,
IT Director, UNIMED:
"DocuWare‘s document management system is helping us to daily control the medical expenses of our health insurance plan, it’s been a fundamental tool in managing our whole operation."
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| Butterfield Private Bank |
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Butterfield Private Bank is part of the Butterfield Bank Group,
a full service community bank and a provider of specialized
offshore financial services to High Net Worth Individuals (HNWI) worldwide.
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| Country: |
United Kingdom |
| Industry: |
Finance/Banking/Insurance |
| Application: |
Records Management
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> Read the case study about Butterfield Private Bank
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| Testimonial |
Greg Wilson,
Head of Records Manangement:
„There is definitely a better quality of service now because employees have information at their fingertips and the further we move the better it gets.“
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