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| Customer Solution Profiles |
| You can search by Industry, Application or Add-On Modules. To see all of our customer references, click on the dropdown arrow under “Company”. |
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| Showcase |
| Choose directly from this list the case study that you want to get more information about. |
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| ZF Friedrichshafen |
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 You would be hard-pressed to find a market segment that is growing as dynamically as industrial electronics. At the industrial technology firm ZF Friedrichshafen AG, the IT infrastructure is built on the backbone of an SAP business system with an integrated electronic file cabinet in DocuWare. Already, more than six million documents are stored in their central document pool.
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Germany |
| Industry: |
Manufacturing |
| Application: |
Accounting, Customer Services, Production and Support, Workflow
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> Read the case study about ZF Friedrichshafen
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| Testimonial |
Dieter Gebhardt,
Head of IT :
"Nowadays, large volumes of information have to be available in their entirety at lightning speed. Implementing the central document pool has been a key measure to help us raise our competitiveness."
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| BEGO Dental Company |
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 BEGO, a dental company based in Bremen, Germany, archives documents completely automatically in their central document pool for all aspects related to purchasing, order processing, and production. The dental company's business partners, located in over 100 countries, now have quick access to in-depth device documentation.
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| Country: |
Germany |
| Industry: |
Manufacturing |
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Accounting, Controlling, Production and Support, Purchasing, Sales
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> Read the case study about BEGO Dental Company
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| Testimonial |
Carol Smolawa,
IT-Manager, BEGO:
"We were interested in deploying DocuWare after hearing the positive reactions from companies of our size, but we were also attracted by a price point that was manageable for a medium-sized business like us. The solution paid for itself after only 15 months just as the cost/benefit analysis had predicted."
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| The Biggest Loser Resorts |
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 Well known fitness and wellness resort adopts DocuWare electronic workflow to streamline accounting processes from three locations. Transparent work processes empower staff and give management useful tools to increase efficiency.
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| Country: |
USA |
| Industry: |
Service |
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Accounting, Human Resources, Remote Locations and Mobile Users, Workflow
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> Read the case study about The Biggest Loser Resorts
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| Testimonial |
Lance Bunnell, ,
CFO, The Biggest Loser Resorts:
"With the Malibu resort opening up in 2010 and Niagara in 2012, being able to easily approve invoices across three locations and keep our Accounts Payable processes running smoothly was crucial. As we’ve grown, our business model has evolved and our processes needed to change as well. With DocuWare we have been able to update our processes and position ourselves for increased future growth."
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| Neighborhood Housing Services |
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 This Chicago based nonprofit organization is using DocuWare to simplify its lending processes by utilizing electronic workflow and the ability to store information in a central repository, accessible to multiple office locations. DocuWare helped the organization comply with Federal fair housing laws and improve its loan closing rate and cash flow.
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USA |
| Industry: |
Finance/Banking/Insurance |
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Quality Assurance, Records Management, Remote Locations and Mobile Users
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> Read the case study about Neighborhood Housing Services
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| Testimonial |
Jose Ortiz,
Chief Information Officer, Neighborhood Housing Services:
"In addition to substantial time savings and meeting Federal fair lending laws, we can now be sure of providing a secure exchange of sensitive information with financial institutions. Electronic boarding reduces errors and delays and helps us meet closing dates and smoothes the final stage of the process."
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| Mason General Hospital |
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 Local Washington hospital implements DocuWare to link information entered into their Health Information System, Meditech, with other crucial healthcare documents such as physician order summaries, lab results and registration documents. With one search, hospital staff has access to information at the point of care, delivering a higher quality of service to their patients. In addition, manual chart management time has been reduced now that transferring records to external coding companies has been automated.
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| Country: |
USA |
| Industry: |
Healthcare |
| Application: |
Records Management
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> Read the case study about Mason General Hospital
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| Testimonial |
Laura Grubb,,
Director of Health Information and Privacy Officer,:
"Healthcare is complex, handling patient records shouldnft be. DocuWare helps us manage our records so that we can focus on providing the best healthcare services possible to our patients. Putting the complete medical record into the hands of our physicians and nurses, easily, at the point of care is a vital part of providing a higher quality of care to our patients."
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| Videcart |
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 Paper and cardboard recycling is central to the work done by the internationally operating Newark Group based in New Jersey, USA. With the introduction of a document management solution at two of their locations in Spain, the company has not only boosted efficiencies in its processes, but is also making the most of technology to underline its commitment to using paper in an environmentally conscious way.
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| Country: |
Spain |
| Industry: |
Manufacturing |
| Application: |
Accounting, Production and Support, Purchasing
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> Read the case study about Videcart
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| Testimonial |
Alberto Gorostizu,
European IT Infrastructure Manager:
"Our expectations in implementing a DocuWare DMS have been completely met. By optimizing our business processes, we have managed to reduce costs while meeting our commitment to the environment."
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| dhmp |
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 From official correspondence to tax notices and pay slips, right through to certificates of registration and partnership agreements: the tax consultancy and accountancy firm dhmp files all of its client-specific data in a central document pool. Fast access to documents makes staff more efficient.
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| Country: |
Germany |
| Industry: |
Service |
| Application: |
Corporate-wide
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> Read the case study about dhmp
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| Testimonial |
Olaf Meyer,
Partner and Managing Director:
"Our work processes haven't changed at all; they are just much more efficient. A client's information can now be accessed at a click. We've reduced costs without compromising on quality."
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| H&J Martin |
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 Founded in 1839, the Irish family-operated business H & J Martin has evolved into a leading European provider of Facilities Management services. With the introduction of a document management system, H & J Martin emphasizes its values-centric company philosophy: to treat all employees, customers and vendors as true partners.
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| Country: |
Northern Ireland |
| Industry: |
Service |
| Application: |
Accounting, Controlling, Customer Services, Logistics, Purchasing, Quality Assurance, Workflow
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> Read the case study about H&J Martin
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| Testimonial |
James Sterling,
Operations Manager Facilities Management, H & J Martin Ltd.:
"DocuWare boosts the value of our documents by making them quick to access and an integrated part of business processes. Rapid processing of invoices, for example, strengthens our relationships with our partners."
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| DAF Trucks |
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 Maximum customer satisfaction...that’s the number one goal for commercial vehicle manufacturer DAF Trucks N.V. To meet this goal, this Dutch based company is always looking for ways to provide top quality, not only in the production arena but in its administration processes as well. At the heart of their approach: a central document pool.
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| Country: |
Netherlands |
| Industry: |
Manufacturing |
| Application: |
Accounting, Controlling, Remote Locations and Mobile Users, Workflow
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> Read the case study about DAF Trucks
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| Testimonial |
Teun Kremers,
IT Project Manager, DAF Trucks:
„Every year we process over 600,000 AR/outgoing invoices and 450,000 AP/incoming invoices with automatic document workflows. We saved a ton of time and significantly improved our service program for both our dealers and suppliers. Because the DMS project was amortized within a year, we are saving a lot of money.“
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| Maryland Management Company |
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 This property management company implemented DocuWare in order to speed the distribution of information between its corporate office and apartment communities. Today, application processes have been automated and information is transferred electronically, drastically reducing the use of courier services and the associated costs and waiting time.
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| Country: |
USA |
| Industry: |
Service |
| Application: |
Accounting, Controlling, Customer Services, Workflow
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> Read the case study about Maryland Management Company
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| Testimonial |
Bill Szczytko,
IT Manager, Maryland Management Company:
“The ability to search our database has made a huge improvement in our efficiency. We’ve eliminated at least 100 hours a month in our Bookkeeping and Credit departments alone. Finding our documents is tremendously easier. DocuWare saves us not only time, but paper and stress as well.“
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