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| Customers |
| Run a worldwide search for reference applications in our database with DocuWare software. Simply select the industry you are interested in or a product; search for firms you know, or just leave all fields unselected and view the entire collection. Whatever you decide on, you'll always find something suitable. |
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| Showcase |
| Choose directly from this list the case study that you want to get more information about. |
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| King Hussein Cancer Center |
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The King Hussein Cancer Center (KHCC) in Amman, Jordan, is the only specialized cancer hospital in the Middle East treating both adult and pediatric patients. Founded in 1997, KHCC is a non-governmental, not-for-profit comprehensive hospital dedicated entirely to cancer care. It has a capacity of 180 beds and currently treats more than 2300 new patients per year.
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Jordan |
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Healthcare |
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Accounting, Customer Services, Human Resources, Quality Assurance, Research and Development, Corporate-wide, Filing Email, Records Management, Remote Locations and Mobile Users, Workflow
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> Read the case study about King Hussein Cancer Center
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| Testimonial |
Dr. Imad M. Treish, Pharm.D BCOP,
Chairman, Department of Pharmacy:
"Not only is DocuWare is environmentally friendly, but also helps us to reduce the costs of 120,000 pages of paper per year and associated fax supplies maintenance. This technology improves staff efficiency by spending less time on filing and retrieval of the massive load of paper faxes. In addition, it improves transparency in pharmacy-nursing communication by allowing nurses to check on whether certain orders have indeed been received by the pharmacy."
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| UNIMED |
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Brazilian health insurance company, UNIMED implemented DocuWare to digitally manage 1.3 million patient accounts and over 1.8 million pages of information a month. Utilizing advanced technology, UNIMED was able to digitize and microfilm records simultaneously, meeting federal record retention laws. The new system eliminated courier costs, reduced duplicate procedures and improved billing practices, resulting in a Return on Investment in less than one year.
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Brazil |
| Industry: |
Healthcare |
| Application: |
Accounting, Customer Services
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> Read the case study about UNIMED
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| Testimonial |
Dr. Paulo Gonçalves,
IT Director, UNIMED:
"DocuWare‘s document management system is helping us to daily control the medical expenses of our health insurance plan, it’s been a fundamental tool in managing our whole operation."
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| The Providence Center |
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This mental health and behavioral treatment center integrated DocuWare to create completely electronic medical records. With electronic records available 24/7, staff are assured that a medical record will always be available, even after hours.
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| Country: |
USA |
| Industry: |
Healthcare |
| Application: |
Customer Services, Project Management, Records Management
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> Read the case study about The Providence Center
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| Testimonial |
Bill Cadieux,
Chief Information Officer:
One of our major goals with the project was to eliminate the concerns that our staff would not have access to the medical record in time to provide services. We wanted to implement a document management solution that was completely electronic regardless of how the documentation originated. We did an in-depth test of DocuWare and tried every aspect of the product, beginning to end, including vendor support. We loved that DocuWare was based on industry standards and utilized an industry standard relational database, but the fact that DocuWare’s support department was really committed to meeting our needs is what really sold us on the product.
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| LKH Feldkirch Regional Hospital |
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The healthcare system has reached an impasse: vanishing government support, escalating costs, aging demographics, and the expense of keeping up with medical progress has forced everyone working in the field to find innovative new ways to improve workflow processes. It is possible to handle administrative tasks and medical/therapeutic care more efficiently - demonstrated here by Feldkirch Regional Hospital and their leading-edge IT approach.
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| Country: |
Austria |
| Industry: |
Healthcare |
| Application: |
Accounting, Customer Services, Logistics, Project Management, Records Management, Remote Locations and Mobile Users
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> Read the case study about LKH Feldkirch Regional Hospital
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| Testimonial |
Mag. Harald Keckeis,
Project Director:
Thanks to electronic patient files, both the quality of our medical care as well as the way we are able to provide information to our patients, medical personnel and administrative staff has greatly improved.
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| Christian Health Care Center |
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Christian Health Care Center (CHCC), an elder-care and mental-health facility, as implemented DocuWare, streamlining its Admissions Department and improving information accuracy for the entire Center. Patient information can easily be transferred between programs. The Center has realized significant productivity and efficiency gains, and improved patient relations, thus allowing the Center to focus on providing services in a compassionate and loving environment.
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| Country: |
USA |
| Industry: |
Healthcare |
| Application: |
Accounting, Human Resources, Project Management
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> Read the case study about Christian Health Care Center
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| Radiology Associates of San Antonio |
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Since implementing DocuWare, Radiology Associates’ A/R department has improved productivity by 25-30%, increasing cash flow and impacting the bottom line. Today, patient questions and insurance payment issues can be resolved fast because needed information is instantly available. Best of all RA received a return on their investment in just over a year.
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| Country: |
USA |
| Industry: |
Healthcare |
| Application: |
Accounting, Workflow
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> Read the case study about Radiology Associates of San Antonio
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| Testimonial |
Lou Blackwell,
Accounts Receivable Manager :
“I’ve personally seen that the benefits of the system are more than just the hard cost savings, the increase in efficiency ripples out and compounds the savings, lowering the total cost of the system.”
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| Oaklawn |
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This mental health treatment facility utilized DocuWare to move their Patient Financial Services department from being outsourced to an in-house department. Thanks to DocuWare: customer service, cash flow and department efficiency have improved and the organization is easily able to meet HIPAA requirements.
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| Country: |
USA |
| Industry: |
Healthcare |
| Application: |
Controlling, Customer Services, Workflow
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> Read the case study about Oaklawn
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| Testimonial |
Beth Arter,
Director of Patient Financial Services:
“We at Oaklawn have a long term outlook in regards to DocuWare. For us, this system is not just about document storage, but about document workflow as well.”
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| Bozeman Deaconess Hospital |
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By utilizing DocuWare, Bozeman Deaconess Hospital has saved $20,000 a month! Patient care has improved significantly and wait times have been reduced because information is readily available to both patients and staff. DocuWare is being used to manage outpatient lab records across a multi-site environment, collect payments from insurance companies faster as well as store radiology scripts, insurance cards and signed release forms.
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| Country: |
USA |
| Industry: |
Healthcare |
| Application: |
Accounting, Customer Services, Remote Locations and Mobile Users
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> Read the case study about Bozeman Deaconess Hospital
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| Testimonial |
Jerry Crisp,
Lab Manager:
“Once we started using DocuWare, if any of our technicians had a question about a test or combination of tests, they just go to DocuWare and quickly look at the original standing order. This reverification process is now done a lot more frequently than when we were using the manual system.”
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| Cardiovascular Center of Lompoc |
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The Cardiovascular Center of Lompoc (CCL) provides patients with non-invasive diagnostic studies of the heart, venous and arterial systems. Patients are referred to the Center by local doctors.
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| Country: |
USA |
| Industry: |
Healthcare |
| Application: |
Accounting, Customer Services, Records Management
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> Read the case study about Cardiovascular Center of Lompoc
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| Testimonial |
Dr. Barry Coughlin,
Founder:
“DocuWare has helped extend my work as a doctor for another ten years. That’s how much stress it has eliminated for this office. By the time I’ve exchanged pleasantries with the referring physician, I’ve opened the patient’s file and I am ready to discuss the study results.”
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