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Mason General Hospital
Mason General Hospital Mason General HospitalLocal Washington hospital implements DocuWare to link information entered into their Health Information System, Meditech, with other crucial healthcare documents such as physician order summaries, lab results and registration documents. With one search, hospital staff has access to information at the point of care, delivering a higher quality of service to their patients. In addition, manual chart management time has been reduced now that transferring records to external coding companies has been automated.
Country: USA 
Industry: Healthcare 
Application: Records Management  
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Mason General Hospital & Family of Clinics (MGH&FC) serve the 45,000 people who live in Mason County, Washington year round, as well as the 200,000 seasonal residents. It is a 25 bed public hospital that is rated as a level 4 trauma center. Most level 4 trauma centers offer only ER triage and transfer to a larger facility, however MGH&FC offers a wider range of services including surgery, intensive care, pediatric care, obstetrics, diagnostic imaging, as well as respiratory care and chronic care for diabetes patients. The hospital's nine attached clinics further expand services to include: orthopedics, podiatry, women's health, pediatrics, family practice, internal medicine and optometry. MGH&FC first used microfiche and later document imaging to store its records. When it came time to update their system, it was determined they wanted to do more than store old records so they focused on finding a solution to not only import documents and data from their current system, but was powerful enough to streamline their medical records processes throughout the hospital and address short-falls of the current system.

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Testimonial
Laura Grubb, Laura Grubb,, Director of Health Information and Privacy Officer,:

"Healthcare is complex, handling patient records shouldnft be. DocuWare helps us manage our records so that we can focus on providing the best healthcare services possible to our patients. Putting the complete medical record into the hands of our physicians and nurses, easily, at the point of care is a vital part of providing a higher quality of care to our patients."
The Task
Implement a solution that can integrate with Meditech
Automate medical record processing and reduce the use of paper charts
Simplify the transfer of electronic information to external medical coding companies
Complete Case Study
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