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| Customer Solution Profiles |
| You can search by Industry, Application or Add-On Modules. To see all of our customer references, click on the dropdown arrow under “Company”. |
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| Showcase |
| Choose directly from this list the case study that you want to get more information about. |
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| Expressway Transport |
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 Expressway Transport processes nearly 12,000 shipments per year, generating a mountain of paperwork required to dispatch, deliver and invoice customers from across the United States. Using DocuWare, they have eliminated 40+ hours per month of manual filing, removed eight file cabinets and improved the time required to process each shipment, resulting in a Return on Investment (ROI) of approximately six months.
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USA |
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Transportation |
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Accounting
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> Read the case study about Expressway Transport
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| Testimonial |
Frank Sousa,
President of Expressway Transport:
“Ultimately, it’s our customers who benefit. They already trust us with their business and like working with us; but in this competitive economy, we wanted to make it even easier for them to turn to us for their transportation needs. Our systems make us more efficient when responding to their needs.”
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| International JetClub Ltd. |
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 Private aircraft operator, International JetClub Ltd., realized that if they could reduce their data processing time, they could lower costs and improve reliability - thus create room to grow.
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UK |
| Industry: |
Transportation |
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Accounting, Controlling, Customer Services, Logistics, Filing Email, Project Management, Records Management, Remote Locations and Mobile Users
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> Read the case study about International JetClub Ltd.
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| Testimonial |
Murray Law,
Director:
We continually find new ways of using DocuWare beyond what we had envisaged. For the most part, we have added on improvements without any significant cost once we had the system running. We know that we are still only using a small part of what the whole system is capable of. Looking forward, we have some significant further extensions of the system to make, which will give us among other things improved security and monitoring of information in the business.
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| TDM Transportes S.A. |
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 TDM Transportes S.A., a Colombian trucking company, implemented DocuWare to improve its invoicing process. The company will obtain a return on investment in about one year, saving tens of thousands of dollars annually. Reducing “time to invoice“ has improved cash flow and customer service and allows TDM to comply with Colombian record retention laws.
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Colombia |
| Industry: |
Transportation |
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Logistics
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> Read the case study about TDM Transportes S.A.
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| Testimonial |
Héctor Dario Jaramillo Restrepo,
Director of Information and Technology,:
During our analysis of different document management systems, we wanted to find a solution that would allow us to lower our time to invoice to 4 days. Based on this goal and our daily sales volume, we discovered that our return on investment or ROI for DocuWare would be only 14.8 months. Now that the system has been installed and is running, we KNOW that our ROI will be better than our original estimate and this makes us very happy.
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| Norbert Dentressangle (Christian Salvesen) |
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 Fluctuating oil prices and high labor costs of independent contractors have contributed to instability in the transportation industry. Because any unforeseen costs cannot simply be absorbed by customers, the company turned to Integrated Document Management to reduce costs and provide excellent customer service.
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Spain |
| Industry: |
Transportation |
| Application: |
Logistics
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> Read the case study about Norbert Dentressangle (Christian Salvesen)
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| Testimonial |
Marcos Fierro,
Member of the Executive Team and IT Director :
We generate over 90,000 paper records every month. Thanks to Integrated Document Management with DocuWare, we've bolstered our productivity and competitiveness, particularly through improvements in customer service.
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| UTi United States, Inc. |
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 UTi represents numerous U.S. companies that routinely import and export merchandise to and from Mexico. They coordinate and file the necessary documents with U.S. and Mexican customs agencies on behalf of their clients. In some cases, they will also temporarily handle and store the merchandise being shipped.
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| Country: |
USA |
| Industry: |
Transportation |
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Accounting, Customer Services, Logistics
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> Read the case study about UTi United States, Inc.
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| Testimonial |
Patrick Hearn,
Chief Financial Officer:
gDocuWare is a good fit for UTi. With desktop access to shipment details, employees donft have to wait in line to use a dedicated workstation and better yet, they donft even have to leave their desk. We are processing more shipments than before and customer service has also improved.h
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