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| Workflow with DocuWare |
Document workflow solutions from DocuWare improve a company’s organization: work processes speed up, mistakes and multiple data entries are avoided. Employees in a process chain can use electronic workflow to access all the documents they need. Workflows are easy to set up using the document management program’s stamp feature.
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| Description |
Processes from the Stone Age?
Information bombards us today from every angle – e-mail, contracts, customer requests, invoices, letters… you name it. Business correspondence is increasingly handled in seconds, moving from continent to continent. It seems as if the world is spinning a little faster than it used to. So, why does the modern age give way to the stone age when your employees still waste time gathering information; just to further along a slow, often cumbersome, paper-based process? And at what cost to your company - slower productivity, poorer customer service, your competitive edge?
Knowledge Base Collecting Dust?
Instead of traveling at light speed, information is still passed around by hand in many companies. Employees spend time printing out electronic correspondences that are then stored in folders and file cabinets – an ideal way for all your company’s knowledge base to collect dust. Knowledge stored away in these folders and cabinets cannot be easily used, monitored or analyzed.
Information Gone Missing?
The mail usually arrives once a day. It’s stamped with the date and then put in someone’s inbox. Then it might sit there for a while. Maybe an employee is on vacation or out sick. No wonder then, that your company doesn’t always benefit from early payment discounts and the like because of missed deadlines. And what about those customer files that a salesperson grabbed to take on a call? It’s data that is considered missing-in-action until the sales trip is over and the files show up again. In the meantime, your customer service department is scrambling because some of the answers they need are on the road. But not all missing information is out traveling. Some of it is simply stuck somewhere in-house. Even incoming orders can get hung up in several processing steps, and it’s not always clear on which desk the missing documents are accumulating. Customers have to wait because internally things are not running like they should. With this kind of productivity, your company can’t stay competitive.
Workflow with DocuWare: Solution info will open in new window.Click here for information in detail >
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| Benefits |
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Non-stop workflow – increases productivity and competitiveness |
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Speeds up processes – quicker response times and better customer service |
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Quicker invoice turnover – improves cashflow |
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Stamps – easy to set up workflows and easy to use. |
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Improved data quality – minimizes human error |
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Higher legal security – process auditing and long-term data retention |
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Transparent workflows – ideal for identifying bottlenecks |
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