10/06/2010

New: DocuWare Academy
Comprehensive Training Concept

Germering, June 10, 2010 – DocuWare is officially launching their own DocuWare Academy. This newly named program is a completely re-tooled training program. In addition to hands-on classroom training, the new program gives their Authorized DocuWare Partners and customers an online opportunity to broaden their document management knowledge – available at any time and free of charge.

Authorised DocuWare Partners are known for their high level of consulting expertise. To stay current on product know-how and ensure the most efficient solution offerings, Reseller partners have online tools and classroom training options. Any content of the training program - both on the Web and onsite - is specifically tailored to various target audiences (Sales, Process Consulting and Professional Services). The knowledge of training participants is gauged by a series of tests. The result: existing and prospective customers can be confident that they are being advised by expert consultants and system technicians that have completed an extensive program.

Registered users can also access the DocuWare Academy to inform themselves about the many ways to utilize and expand a DocuWare installation. This can be done at any time, free of charge, directly from work or a home office. Along with document management basics and information about the legal aspects of document retention, videos are available to demonstrate topics such as how simple it is to use DocuWare to centrally store documents, how to reduce search times, and how to automate and make transparent workflow processes.

This knowledge is further reinforced with individual eLearning. Users can take a series of interim quizzes to test their knowledge as well. With this new functionality, DocuWare provides its users with another tool to simplify routine tasks, to help them save time and money.The Academy also incorporates a few of DocuWare's powerful online tools. The “Solution Finder” (www.findmydocumentsolution.com) takes an organization’s objectives and translates them into custom applications. These objectives might include satifying legal requirements, improving customer service and loyalty, or reducing costs. By inserting the department and document types you are working with, the results will show the benefits of a document management solution. And with a few clicks, the “ROI Check” (www.roi-check.com) helps users calculate the bottom line – specific savings and revenue opportunities created when DocuWare is implemented.

DocuWare - The Company
Founded in 1988, DocuWare has over 7500 installations and over one hundred thousand satisfied users daily in over 70 countries. This Integrated Document Management Systems (IDMS) producer offers solutions that target small to mid-sized companies, government agencies and departments in large organizations. Over 400 Authorized DocuWare Partners make up a worldwide independent reseller network, employing over 1000 DocuWare experts who bring DocuWare close to its customers.

DocuWare AG is based in Germering near Munich, Germany. The company’s US subsidiary, DocuWare Corporation, is located in Newburgh, New York and is responsible for all activities in North, Central and South America. DocuWare Ltd., its subsidiary in Weybridge, Surrey, handles all activities for Great Britain and Ireland. DocuWare S.L. located in Barcelona is responsible for the market in Spain and DocuWare SARL is located in Paris and attends to France and francophone Africa.

DocuWare - Software for Integrated Document Management
DocuWare is an integrated document management solution that can automate business processes by managing any type of document, regardless of format or source, in a central document pool – for example paper records, letters, faxes, drawings, PC and other electronic files including e-mail. DocuWare supports all forms of electronic signatures. Integrated records management ensures that all access is secure, controlled, and logged. Using the Internet, the central document pool is available around the clock to any authorized user, no matter where they are located in the world.

A wide range of customizable DocuWare add-on modules equip DocuWare for, among other things, automatic indexing, COLD applications and enhanced workflow features. Other software applications are easily integrated with a set of standard tools. Numerous interfaces exist for ERP systems (including a certified SAP interface) and Groupware (like Exchange, Groupwise or Lotus Notes/Domino). DocuWare incorporates all components needed for powerful Enterprise Content Management. Processes in every company can be automated and improved with DocuWare. DocuWare solutions are known for their easy installation, administration and operation, as well as an exceptionally low Total Cost of Ownership (TCO). DocuWare software is available in 15 languages. Enhanced with workflow functionalities, Web Content Management, and universal integration functions, DocuWare provides powerful Enterprise Content Management (ECM) functionality for enabling expansion throughout an organization.